logo for Iron Mountain digital resource center
Connected Backup for PC 8.1
this is a spacing image
this is a spacing image

Web Applications

this is a spacing image
Account Management Website Does Not Display After an Upgrade
This document offers a solution for the issue where the Account Management Website does not display after an upgrade.
Agent Configuration Editor (ACE) Fails to Open
The information in this document offers a solution for the issue where ACE fails to open when executed within Support Center.
Emails with attachments backing up in Draft Mode
Iron Mountain Digital has identified a problem involving the Agents for Connected Version 7.5.3 Hotfix 6 (HF6) and Connected Backup Versions 8.2 Service Release 1 (SR1) and 8.2 Service Release 1 Hotfix 1 (SR1HF1).
Enableing SSL communication using Self Signed Certificates

This document explains how to configure the Account Management Website to use self-signed certificates for Secure Socket Layer (SSL) communications.
If you have questions about our services or solutions call us at 0800 270 270, for Iron Mountain Digital Services and software contact us at 0118 902 6500.