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Version(s): Connected Backup 8.2
Component(s): API
Last updated: October 24, 2008
Document number: 1934
Overview
Connected Backup offers two API toolkits:
- Account Management Web Services API - Supplied with the purchase of a Data Center license. Enterprises can create custom and branded Web portals for end-user account management, such as registration and Agent download.
- Admin API - Supplied with the purchase of an API license. Managed Service Providers and Resellers can integrate their backup plans into billing and CRM systems and automate reporting and account management for their users.
Audience
- Systems Analyst, Project Manager, primarily of Partners
- Application Developer with experience using the Web Services Description Language (WSDL) and the Simple Object Access Protocol (SOAP)
Description
The Account Management Web Services API and the Admin API let you customize Connected Backup.
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Account Management Web Services API |
Admin API |
| Purpose |
Lets you develop an Account Management application that provides similar features as the standard Account Management Website |
Lets you automate Support Center activities, such as provision and manage accounts, and customize Support Center reports |
| Benefit |
Provides methods that you can use in your custom Account Management Website application |
Lets you gain access to account information that you can use with a proprietary billing application |
| API type |
XML Web service application that uses SOAP API |
XML Web service application that uses SOAP API |
Features
See which API fits your needs.
| Feature |
Account Management
Web Services API |
Admin API |
| Register new accounts |
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| Allocate account reservation codes for new accounts |
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| Get and set account information including name, address, telephone number, email address, and credit card |
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| Validate an account by using name and address data to confirm that an account exists |
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| Change the passwords for accounts |
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| User requests an upgrade to the backup account to change the account configuration |
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| Customer cancels account permanently |
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| Partner suspends account due to non-payment or other reasons |
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| On receipt of a payment by the Customer, the Partner reinstates the account |
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| Customer does not pay after the grace period, and so the account is canceled |
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| Order backed-up files on media for accounts |
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| Brand your custom Account Management Website application |
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| Run Support Center reports from report templates |
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