Agent Version(s): Connected DataProtector/SV 2.5
Component(s): Agent
Last updated: September 6, 2005
Document number: 1178

This document describes moving a Server Agent account to a different computer.

Description of the Problem

If a user's computer is replaced by another computer, you can transfer the user's account to the new computer. This transfer provides access to all of the data previously backed up from the prior machine.

Note: If Full System Backup is in use, this procedure should NOT be used to move the account to a different operating system. With Full System Backup, it is recommended that the user start a new account for the new computer if changing operating systems.

Procedure

1. Remember that a backup account must only be used on one computer at a time. We recommend removing the Agent from the old machine using Add/Remove Programs from the Control Panel.
2. Follow the procedures for Recovering an Account.