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Command Line Upgrades not successful from 8.x to 8.2 SR2
Iron Mountain Digital has identified a problem involving the command line upgrade process when upgrading from Connected Backup 8.x to Connected Backup 8.2 Service Release 2 (SR2).
Connected EmailOptimizer Best Practices for Lotus Notes
This document describes the software requirements and the best practices for Connected® EmailOptimizer® with the version 7.x and version 8.x Agent for IBM® Lotus Notes®.
Connected EmailOptimizer Best Practices for Microsoft Outlook
This document describes several procedures and best practices for the Connected EmailOptimizer functionality of the version 7.x and 8.x Agent for Microsoft Outlook.
Heal Best Practices 8.x
This document describes several procedures and best practics for the Heal functionality of the Connected Backup version 8.x Agent.
Installation Command-Line Options and Parameters
This document describes the options and parameters you can use with the Installation command-line interface.
Moving a Server Agent Account to Another Computer
This document describes moving a Server Agent account to a different computer.
Moving a Version 6.1 - 7.5 PC Agent Account to Another Computer
This document describes moving a version 6.1 - 7.5 PC Agent account to a different computer
Moving a Version 8.0 or Later Agent Account to Another Computer
This document describes moving a version 8.0 or later PC Agent account to a different computer.
Password Prompting Occurs When Microsoft Outlook Files are not Password Protected
The information in this document includes troubleshooting information to resolve the issue when the Agent when it prompts for a password for Microsoft Outlook files that are not password protected.
Recovering a Server Agent Account
This document explains how to recover a Server Agent account that initially registered using a standard registration code and password pair.
Recovering a Version 6.1 - 7.5 PC Agent Account
This document explains how to recover a version 6.1 - 7.5 PC Agent account that initially registered using a standard registration code and password pair.
Recovering a Version 8.0 or Later Agent Account
This document explains how to recover a version 8.0 or later PC Agent account.
Supported Languages
This document lists, by Agent version, the languages in which the Agent user interface is available.
Unable to Install a Backup Account Over a LAN
The information in this document describes configuring non-SOCKS firewall proxies to permit installation of a backup account over a LAN. Use this procedure if you are recieving a "No network connection detected" error when attempting to connect to the Data Center over a LAN.
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