Hospitality

Transform the customer experience and accelerate growth

As the hospitality industry continuously raises the bar for the customer experience, it’s also navigating the complexity around market fluctuations, technology implementation, and staff expectations.

Iron Mountain’s expertise in information lifecycle management brings control of business-critical data back into your hands. Our innovative solutions help hospitality brands:

Centralize their data for deeper insights that accelerate growth
Empower employees with automated workflows, digitization, and workplace transformation solutions
Protect sensitive company and customer data with best-in-class security
Securely store, shred, or dispose of assets to ensure proper data governance
Support environmental, social, and governance (ESG) initiatives with our recycling and remarketing solutions

Solutions like these help unlock the potential of your information, letting you focus on growing both your customer base and brand.

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Unlock the potential of your information

How can I manage my complex data?

With the exponential growth of data across your organization, you need digitization and automation that works for you.

As an industry leader in information management, our digital solutions provide a centralized view of your information — with secure access and retrieval — that provides deep analytic insights to help you improve customer experiences.

How do I distinguish between myriad types of records, disparate data sets, and multiple systems?

Bridging the gap between physical and digital data across storage, devices, systems, and apps is challenging. To add an extra layer of complexity, having a mixture of physical and digital files across systems can result in limited visibility and access, which impacts productivity.

We take the guesswork out of where to start, what to digitize, and how to ensure correct access to the right information for deeper analytics.

How can I protect my organizational and sensitive customer data?

Your data—especially your customer information—is the key to achieving growth and building new revenue streams. It’s not something to take lightly.

Our holistic approach to data security, privacy, and compliance helps prevent any disruptions within your organization. We help you prevent threats, reduce risk, and help you confidently maintain control of your data.

What do I do with a stockpile of old, obsolete, or decommissioned IT assets?

Getting rid of old IT assets sounds simple, but does your disposition program meet compliance regulations and protect against risk?

An enterprise-level asset lifecycle management (ALM) program securely removes all sensitive and protected information from IT assets, protects customer data, and ensures your brand reputation

How can I achieve ESG targets?

ESG initiatives help build your brand reputation, but measuring success and impact is challenging with rapidly changing regulations and reporting metrics.

With our innovative sustainable solutions, we help customers advance their goals through transparent reporting, reducing waste to landfill, and upholding our commitment to renewable energy.

70+
Years of proven expertise in information lifecycle management and governance
60+
Iron Mountain is worldwide in more than 60 countries
225,000+
Trusted by more than 90% of Fortune 1000 companies
600M
Terabytes of data with 350MW+ sustainable data center capacity

Centralize your information to gain customer insights with Iron Mountain InSight Digital Experience Platform (DXP)

Iron Mountain InSight^® Digital Experience Platform (DXP) empowers the hospitality industry by streamlining document management. Our intelligent document processing (IDP) and AI capabilities enable fast access to data trapped within documents providing a unified view of your information, and insights to help you improve your customer experience.

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Why Iron Mountain?

We have the experience and expertise to streamline your organization while keeping your enterprise and customer data safe—and secure. We are especially proud to partner with hospitality groups. Together, we elevate the power of your work.

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