Digital Mortgage

Break free of manual processes

Mortgage operations remain among the most document-intensive processes in the financial industry, weighed down by legacy systems and manual workflows, which can cause errors and slow delivery cycles. Keeping pace with an ever-changing regulatory landscape only intensifies the burden. These fragmented workflows don't just elevate operational costs and constrain scalability—they make it impossible to meet borrower demands for transparency, speed, and convenience.

Transform your mortgage operations with our AI-powered Digital Mortgage Solution

Iron Mountain Digital Mortgage solution addresses the inefficiencies of legacy, paper-based processes by transforming them into streamlined, digital operations. It’s an end-to-end, software-as-a-service (SaaS) solution built on Iron Mountain InSight^® Digital Experience Platform (DXP).

Automate and streamline mortgage document processes

From borrower forms to mortgage documents, our state-of-the-art Intelligent Document Processing technology validates data, maps fields, and seamlessly integrates with downstream systems, so that data is consistent across multiple platforms.

Our pre-built AI agents automatically check for data errors, missing data, compliance issues, and potential fraud, minimizing risk to your operations. With human-in-the-loop intervention, our AI retrieves loan data, checks for accuracy and completeness across the documents, and works directly with the borrower to resolve the issue to close more loans faster.

Achieve operational efficiency

Seamlessly integrate and scale digital and physical data via workflow automation backed by a secure chain of custody. At the core of this are AI Agents, orchestrating workflows, analyzing data, and accelerating lending at scale. Using AI-powered classification, documents like the security instruments, title policies, and promissory notes are instantly recognized and organized. With human-in-the-loop intervention only for exceptions, we achieve unparalleled efficiency and precision, delivering faster, smarter, and more reliable outcomes.

Maintain regulatory compliance

Utilizing your built-in retention policies, we simplify the management of mortgage files and electronically validate compliance at each stage of the mortgage process. We use automated mortgage-specific workflows supporting loan enforceability to handle the changing regulatory environment with ease.