Iron Mountain launches updates to its InSight DXP platform - helping enterprises unlock more actionable intelligence with AI

October 21, 2025

• Pervasive AI unlocks active intelligence: Enhanced AI-powered extractions, new AI-powered search and agentic AI turn fragmented data into a strategic, active source of intelligence, accelerating productivity and decision-making.
• Unified information landscape, bringing physical and digital assets in a single pane view, supporting digital transformation efforts and streamlining audit readiness and dispute resolution.
• Govern content with intelligence by automatically discovering, analyzing, and remediating redundant, obsolete, and trivial data across enterprise repositories.

PORTSMOUTH, NH -- Iron Mountain (NYSE: IRM), a global leader in information management services, today announced the latest version of its Iron Mountain InSight® DXP platform, engineered to transform passive assets into active intelligence. The secure, cloud-native platform unifies physical and digital information, leveraging AI, autonomous agents, and connectivity to enterprise systems to unlock the full potential of unstructured data and drive next-level enterprise productivity.

From passive assets to active intelligence

The daily volume of unstructured data is accelerating across every industry, with most of it remaining largely untapped. The latest Iron Mountain InSight DXP platform makes it easier to structure the unstructured data and build AI-ready workflows.

Key new features and benefits of Insight DXP include:

• Orchestrated workflows with agentic AI: InSight DXP, a low/no-code platform, helps customers rapidly deploy tailored agentic workflows that orchestrate users and data sources and automate complex, multi-step, document-intensive processes with AI agents, ensuring enterprise content is fully mobilized for strategic outcomes.
• Unified information landscape with a single pane view: InSight DXP integrates physical records with digital assets. This unified experience allows users to manage their entire inventory, place digital file delivery orders with status tracking, and edit metadata for both digital and physical content seamlessly. A dedicated dashboard offers intuitive access to inventory analytics, unlocking powerful insights into legacy information.
• Automated discovery and remediation of redundant, obsolete and trivial data: InSight DXP connects directly to external repositories to help discover and remediate data chaos at the source. The platform analyzes and understands content, surfacing actionable governance recommendations that enable customers to delete unnecessary files or archive content to reduce risk and storage costs.
• Seamless integration and connectors: InSight DXP includes connectors that seamlessly integrate critical information into core business systems. This capability reduces data silos by integrating directly into Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and other business systems.
• Instant answers with AI-powered search: With organizations often leaving up to 80% of valuable information locked away in fragmented, unstructured data, InSight DXP’s AI search allows users to ask natural language questions and get immediate, relevant answers, grounded in their organization’s unique context, for personalized, actionable answers.
• Enhanced compliance with proactive, smart governance: With 23% of banking, financial services and insurance (BFSI) companies citing regulatory and compliance hurdles as a major roadblock to transformation, InSight DXP integrates with Iron Mountain’s Policy Center to automatically apply records retention schedules and legal hold rules. New PII redaction capabilities further reduce manual effort and minimize compliance risk by automatically detecting and obscuring sensitive data.

Narasimha Goli, Chief Product & Technology Officer, Iron Mountain, said: “We recognize that every enterprise is fighting a costly and invisible organizational drag, where fragmented, dark data inhibits strategic growth and slows decision-making. This new release of InSight DXP is engineered to fundamentally tackle this challenge. By taking advantage of the power of AI and deploying autonomous agents in a single, secure platform–which also brings together physical and digital data–we help customers reduce this burden and do more with their data.”